Services
Tailored injury management services to meet your needs
We assist employers through every stage — from injury occurrence to the finalisation of a workers' compensation claim — working as an extension of your team.
Injury Management Systems
Custom-built systems, tailored to your jurisdiction.
We develop injury management systems built around how your business actually operates — including policies, procedures and workflows for effective injury coordination — and we assist you to implement them properly rather than handing over a document that sits in a drawer.
What's involved
- Injury management policies and procedures
- Workflows for injury coordination and escalation
- Tailoring to the jurisdictions you operate in
- Hands-on implementation support
Workers' Compensation Claim Management
Effective management of claims to minimise premium-impacting costs.
We help employers reduce premium-impacting costs and take control of claims through early identification of risk, ongoing communication with the insurer, strategic claim management and reserve negotiation.
What's involved
- Early identification of claim risk
- Handling all insurer communications
- Strategic management across the life of the claim
- Reserve review and negotiation
- Reduction of premium-impacting costs
Outsourced Injury Management Coordinator
A dedicated specialist, without a permanent hire.
For organisations that don't need a full-time IMC but want the benefits of a dedicated specialist who knows your business. We step in as your injury management coordinator, or provide ongoing advisory to support your internal team — when you need it.
What's involved
- A dedicated specialist who integrates with your team
- Injury management and return to work coordination — handled for you
- Scaled to your needs
On-Call Advisory
A specialist on hand, exactly when you need one.
Direct access to a specialist for ad hoc advice and urgent questions — for businesses that handle injury management in-house but want someone experienced to check decisions against.
What's involved
- Direct access for ad hoc advice
- Urgent questions answered quickly
- A second opinion on difficult decisions
- Support available as and when you need it
Contractor & Labour Hire Solutions
Experienced people, for as long as you need them.
We provide contract and on-hire injury management professionals to support internal teams, cover leave, or service clients — always representing your business with professionalism and care.
What's involved
- Contract injury management professionals
- On-hire specialists placed into your team
- Cover for leave and vacancies
- Short and long term
Not sure what you need?
Most engagements start with a simple conversation about what's going on and what it's costing you.